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1. Introduction
These are the terms governing your use of monvaline.com. Monvaline operates this site. By using the site, you agree to these terms. If you disagree with any part of these terms, please don't use the website.
2. Use of Website
You must be at least 18 years old to use this website. You are responsible for maintaining the confidentiality of your account and password. You are also responsible for all activities that occur under your account.
3. Products and Pricing
We try to be as accurate as possible with product descriptions and pricing. However, we do not guarantee that product descriptions, colours, or other content are accurate, complete, reliable, current, or error-free. Product availability is subject to change. Prices are subject to change without notice.
4. Orders and Payment
When you place an order, you are offering to purchase a product. We reserve the right to accept or reject any order for any reason. Payment must be received before an order is accepted. We accept various payment methods, as displayed on our website.
5. Shipping and Delivery
Refer to our Shipping Policy for details on shipping times and costs.
6. Returns and Refunds
We accept returns within 30 business days of delivery. See our Return Policy for complete details on eligibility and how to process a return.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Monvaline or its licensors and is protected by copyright and other intellectual property laws. You may not use our content without our written permission.
8. User Content
If you post content to our website (reviews, comments, etc.), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You are responsible for the content you post.
9. Prohibited Activities
You are prohibited from using the site for any unlawful purpose, or in any way that could damage, disable, overburden, or impair the site or interfere with any other party's use and enjoyment of the site.
10. Limitation of Liability
Monvaline is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of this website or the purchase of products from this website.
11. Indemnification
You agree to indemnify and hold Monvaline harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Netherlands.
13. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes are effective immediately upon posting.
14. Contact Information
Company Name: Monvaline
Address: Oude Boekeloseweg 33, Hengelo, Overijssel, 7553 DS, Netherlands
Company Number: 98174800
Tax Number: NL868386935B01
E-Mail: info@monvaline.com
Phone Number: +31 64 475 3589
Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday and Sunday: 10:00 AM - 4:00 PM GMT
Average response time: within 24 hours