Refund policy

 

Need to send something back? You have 30 business days from the delivery date to start a return.

Returned items should be unused, with all original tags attached, and in the original packaging.

To initiate a return, email us.

Return shipping costs are your responsibility.

Once we receive your return, expect your refund to be processed within 10 business days. The refund will be issued to your original payment method.

Want a different size or color? We accept exchanges. Follow the return process, and specify what size or color you need in your email.

You can cancel your order within 24 hours of placing it.

 

Company Information

Company Name: Monvaline

Address: Oude Boekeloseweg 33, Hengelo, Overijssel, 7553 DS, Netherlands

Company Number: 98174800
Tax Number: NL868386935B01

E-Mail: info@monvaline.com
Phone Number: +31 64 475 3589

Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday and Sunday: 10:00 AM - 4:00 PM GMT
Average response time: within 24 hours