Privacy policy

This policy explains how Monvaline collects, uses, and protects your information when you shop with us.

What Information We Collect

We collect information that you provide directly to us when you:

* Place an order: This includes your name, billing address, shipping address, email address, phone number, and payment information (credit card details, Apple Pay or Google Pay information).
* Create an account: We collect your name, email address, and a password.
* Contact us with questions or feedback: We collect your name, email address, and the content of your message.
* Browse our site: We automatically collect certain information about your device and browser, including your IP address, browser type, operating system, and browsing behavior.

How Your Information Is Used

Your information allows us to:

* Process and fulfill your orders: We use your contact and payment information to complete your purchases and ship them to you.
* Communicate with you: We may send you order updates, shipping notifications, and respond to your inquiries.
* Improve our services: We analyze website traffic and user behavior to improve our website design, product offerings, and customer experience.
* Personalize your experience: We may use your purchase history to recommend products that we think you'll like.

Cookies and Tracking

Like many websites, we use cookies and similar tracking technologies to collect information about your browsing activity. These technologies help us understand how you use our site, personalize your experience, and show you relevant ads. You can control cookies through your browser settings.

Third Parties

We share your information with these third-party services to run our store:

* Shopify: Our e-commerce platform. Shopify handles website hosting and order processing. Check out their privacy policy to learn more.
* Apple Pay and Google Pay: Payment processors used to securely process payments. Review their respective policies for details on how they handle your payment data.

Data Security

Your security is important. Our website uses SSL encryption to protect your information during transmission. Payments are processed through secure gateways and are encrypted.

Your Rights

You have the right to:

* Access the personal information we hold about you.
* Correct any inaccuracies in your personal information.
* Request that we delete your personal information.

To exercise these rights, please contact us at info@monvaline.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected information from a child under 13, please contact us immediately.

Policy Updates

We may update this privacy policy from time to time. Changes will be posted on this page, so be sure to check back occasionally.

Privacy policy

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